Reviews

Exelente servicio y amabilidad , lo recomendaria sin dudar

Zach was awesome explained everything and really good customer service skills! Definitely recommend

Berton explained the entire process to me so I could fully understand not only the problem, but how the unit works as well.

After attempts by a family member to fix my toilet, I called Lazer Home Services. They responded quickly and I was able to get a same day appointment. Jonathan was extremely courteous and polite. He explained why the previous "fixes " didn't solve the problems and gave options for me to consider. I am very pleased with both the service and the products , the price was reasonable as well. Jonathan even became an instant friend to my dog Buddy

Aron came out and fixed our Nest doorbell/camera quite quickly. Great fix! He was also informative and pleasant. I’ll probably sign up for their Home Health Care Club when my membership with another company expires.

Very helpful, informative, and had our ac up and running within 4 hours of filling out their form online! He provided long term and short term goals to make our system more effective and we will be doing business in the future!

We discussed options and came up with a game plan. Plan was executed well. Thank you very much!

The plumber was very professional, polite and friendly. He checked everything out and I didn’t actually need any repairs so I can’t speak to that. Although I was happy with the scheduling and plumber, I was turned off by the unrelated sales pitches the service people are trained to do. He gave me 3 sales pitches for three different services/items. However, I would use them again.

Very experienced, and accomodating Solved the problem in a short amount of time with excellent recommendations for future a/c problems.I highly recommend him.

We had our check up and Berton was great. Very informative and helpful. We love our family plan with Lazer.

Were flexible with our schedule and made a Saturday trip for us. Gave us a second opinion and rediagnosed the issue to be sure. Was so, so much less expensive than the first contractor we contacted. Very, very pleased!

Sensible advice delivered thoughtfully. Lazer's plumber, Arturo R., was delightful and diligent. When things didn't go as planned, Arturo cleverly and perfectly fixed it. Lazer is dependable [showed up on time], upright [provided exact quotes] and courteous [wore booties to save our carpet].

Omg..What can I say? This company showed up and showed out. Im just shocked that I had been with a different company for years they cancelled on me 4 times last min and made no effort to bend the schedule. This company gave me their word and stuck to it. I'm now a forever customer. Thanks Anthony

We really appreciate the response time with the company. Our technician Berton was wonderful to work with. He went throughout everything regarding our central air system. He had us up and running in no time and thoroughly walk-through steps that he went through and what we needed to do in order to Purchase a new evaporator coil that was leaking. I can’t say enough about this company. It is really wonderful to work with a company that cares about its customers.

Lucas was great we enjoyed having them in are home. I love Lazer’s and would highly recommend Lazer

This company was awesome to work with. We had a broken water heater. Made a call to Lazer and Arturo came out the same day . He was prompt, efficient and diagnosed the problem in no time. I felt the price was fair and overall we had a great experience with Lazer. We will be return customers!

I am very happy with Devon’s knowledge and personality. He was very nice! I think I have worked with all your services and I have found everyone from the office staff to the professionals to be knowledgable with a customer service attitude! I am so fortunate to have found Lazer and be a member! I was extremely happy with the service Mike provided. He was very professional and personable! He was an expert in the field and figured out how to make my furnace work without shutting off since the filter size was too small. He increased the speed of the fan and I have had no problems since. I would highly recommend his service.

Highly recommend Lazer services. Great customer service, from the moment you call until end of services. Upfront & reliable.

Was friendly, professional and took the time to explain everything in detail.

He and his co workers did a great job and explained everything to me and did it in a timely manner and the work was done properly and I would recommend them to anyy

They're very professional and they've been coming so many years they're part of my family. I would not use anybody else.

Arturo and TEAM LAZER delivered again. We are very thankful for their personal and professional manner. They get the job done in a timely way and are top notch!

Very friendly, and informative service.

Berton Hauge did an excellent job and was very friendly. I plan on asking for him to be sent out the next time my HVAC needs it's yearly maintenance. I was very impressed with the experience he brought today.

Berton was very professional and did an outstanding job on my AC and furnace inspection. Ovecommunicated on what was being inspected and provided feedback on improvements.

Arturo was very knowledgeable and respectful of my home. I would not hesitate to have him do work in my house again.

These guys acted knowledgeable cut all the drainage hoses off my 2 sump pumps outside now I’m almost flooded and they won’t answer their phone. Talked me into giving them 19 bucks a month. Wow wish I would’ve known better. Funny cuz they won’t answer the phones or fb message and I have now put plastic bags and duct tape to lead the water out from foundation. If you were concerned about my dissatisfaction maybe you would call me I’ve left messages

Devan, did a great job checking my system. Friendly and professional. Thanks!!

We had a leaky toilet. After several attempts to fix it ourselves, which resulted in a bigger water leak, we called Lazer. I left a message after hours, and had a call back before 8 am the next day. Johnathan showed up shortly after that. He tried everything he could to fix the toilet, but it had to be replaced along with the water valve. He was transparent about the costs up front, so we would know what to expect. We will definitely call Lazer again for our plumbing needs.

Very professional. Explained the work that needed done then the work that was done. Job well done.

Arturo arrived promptly when scheduled-his work was awesome, hooked up my new fridge to water line and installed new kitchen faucet, which I did not plan on doing!!! All within an hour! Excellent service, would definitely recommend.

Immediately was provided a technician to look over my dying AC and provide me with options in writing for me to review for my budget.

Zach was great did a great job.

Berton, the technician who came to our house, was outstanding. He did great work and was very personable! He even offered to help me move a 4'x8' of plywood that I was working on in the garage!

Aaron was prompt, professional and informative

Wonderful customer service. Both from dispatch and technician Aron. Kept informed throughout the process.

I contacted Lazer for a plumbing issue and they got me scheduled for the same day service. Johnathon arrived, listened to my issues, watched the issue occur, gave me pricing for a few different options ranging from the worst case scenario to the best case scenario. Johnathon fixed the issue and stuck around to talk to me about what occurred and explained to me what he did. Overall very satisfied with Lazer and Johnathon!

Great staff fast affordable service . Very nice people. Quality work!!

Bert came to my home and was very professional and knowledgeable! I will use him again for any issues with my furnace or AC.

Aron was professional and did good work. I am disappointed with the price and explanation of service we needed csst has line grounded for a recent home inspection. After our realtor saw the $2500 invoice, i felt foolish. Her clients typically pay $350 for grounding csst. If this is common home inspection fix, i had put my trust in laser. Next time a second opinion will be researched. I do not recommend, as others commented- prices are high.

They are very knowledgeable, excellent service Little high on replacing seven smoke detectors in the house,

Great service, friendly, clear on process and got some one out to us in less than a day.

Prompt service, explained everything well, courteous and tidy!

Johnathon came to our house to check our sump pump . It had stopped working. He was very pleasant to work with.

Arturo was professional, efficient and easy to work with. They were able to respond quickly and diagnosed this issue and replaced our sump pump in the same visit.

John from Lazer Home Services was fantastic! From start to finish quality work and made my basement happy again. Obviously knew his trade well. I was so impressed, I joined up on the Lazer maintenance plan. 10/10 would use again.

I can not say enough great things about Lazer Home Services Plumbing. I have referred co workers and have had positive feedback. The 5 stars says a lot about a company. They have also went from Des Moines to Indianola to help with my 92 yr old Aunt. Robin, Devin and the team have been Awesome.

Berton was fast, friendly, and professional. Great experience!

Awesome attention to detail and adaptive skills all with intelligence and a positive attitude

John, was out and helped out with a plumbing issue. Showed me what was going on and the options to fix. Once he got started, was quick and efficient! Lazer, has always treated me well. Thanks guys!